iPod NaNo-No?

Steve Jobs finally knows what Bill Gates feels like!

For long, it has always been good news about Apple and bad news about Microsoft. While one regularly heard about hang-ups and blue screens of death and security holes on Windows, anytime one read about Apple, it was about a new product, the great bells and whistles on the next version of the Mac OS or the popularity of the iPods and their domination of the MP3 player market.

But the brand new iPod Nano is now giving headaches to Apple. Customers saw the LCDs on the Nanos breaking within a few hours of buying them and one disgruntled customer even set up a website about the issue. Apple has finally admitted that the issue is real and is due to "vendor problems" and said that customers with defective Nanos can return them for immediate replacement. But the company is still in denial regarding the complaint that the Nanos are more prone to scratches than other iPods.

PR is easy when all you are receiving are raves. It will be interesting to see how Apple and Jobs handle this issue and whether it cracks the halo that has been built around them.

PS: Btw, I read somewhere that the good guys in Hollywood movies always use Macs while the baddies use Windows. I started noticing this after reading the article and realized that it was actually true. Talk about subliminal messaging!